Please note that products purchased after December 17th may not arrive before Christmas. If you're buying it as a Christmas gift, please be cautious. All sales are final—no returns or exchanges unless there is a quality issue.
How long does it take to receive my product?
Typically, it takes about 2-5 business days for our products to be produced and sent out. Once shipped, It will deliver time 3-10 business days.
Please note that during the holidays our production time may vary.
Can I change the destination city of my order?
After your order has been sent out, you may not change your shipping address.
How much is shipping?
We currently only deliver in the Contiguous United States. We provide free shipping on orders over $45, and for orders below $45, there is a $5 shipping fee. We offer free shipping during Christmas sale.
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-5 business days to process before they are shipped due to the customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.
Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
Do you ship internationally?
No, we only ship in the Contiguous US currently.
If you have any questions, please feel free to contact us via email: support@nattorkskates.com
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